Our Most Frequently Asked Questions
Still have questions? Book a demo or contact us.
Can I use my own tablet or hardware?
No. A SafecheckN touch-screen kiosk designed for visitor management with an integrated thermometer and badge printer is required to access all safety features.
Unlike other providers, we offer a custom tablet designed to be on 24/7 and 365 days a year; iPad and other over-the-counter tablets are not designed to be on all the time and will dramatically shorten the life expectancy.
Is there a limited number of guests or employees that can be scanned?
Can the check-in health screening be tailored to who is checking in?
How quickly can we install SafecheckN?
Can health-screening questions and waivers be modified?
Can the kiosk record the time of check out and departing body temperatures?
Is a multilingual version of the kiosk available?
How should the kiosk be cleaned?
Does SafecheckN offer customer support?
Yes. SafecheckN prides itself on offering world-class training and live technical support. A full library of online instructions and videos are also available for training or adding new features.
Hardware Issues: We will replace within 1-3 days.
Hardware Support: 365 days a year tech support from 8:00am – 8:00pm Eastern; after-hours support via email.
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See how SafecheckN can improve your practice.